Global Callback

Callback is mostly for customers living outside Switzerland, or those Swiss residents wishing to make cost-effective international calls on their mobile phone via Callback.

Callback service offers low international phone rates by initiating all calls in the US. Trigger a callback using your phone, and within seconds, GlobalPhone calls you back from the US. When you answer, we prompt you to dial your destination number.

Features

• Requires only a touch tone phone
  
• Works in all countries
  
• Service includes GlobalPhone's international calling card
  
• Conference-calling capability for up to 16 people
  

Rates

• Flat rates 24 hours a day with six-second billing
  
• No connection charges
  
• No cost to signup
  
• No monthly service fees (US $12 a month if service not used)
  

Billing

• Convenient credit card billing at the end of the month
  
• Detailed statements provided via mail email and on the web
  

How Does Callback Work?
Callback is easy to use. You only need a touch tone phone. The procedure is simple:

1. To initiate a callback, the caller must trigger his or her phone number. There are several methods
   
   • Callers may dial a pre-assigned phone number and hangs up after the first ring. The call is never completed so the caller is not charged for that portion of the call by the local phone company
     
     
   • Calls may be triggered from cellular telephones using SMS messages (Simple Messaging Service) or using email
   
   
2. Within seconds after triggering your call, the system calls you back. Upon answering, the caller is instructed to dial the destination number. GlobalPhone will only bill for call if the call connects.
   
   
3. After finishing the call, the caller simply hangs up or presses # on the phone keypad to place another call
   

The entire process adds about ten seconds to normal dialing. Callback also works with cellular phones and fax machines. There is no need to change your existing long distance provider. Callback is fast, easy, and dramatically lowers expenditures.

Additional Callback Features

• Follow-Me
  Customers can easily change their Callback number so that it can ring at a new number. For instance, if a customer moves to a different office, residence or country, the customer can remotely program the system to have the Callback number ring at the new number. When customers are issued a Callback trigger number, they select a four digit PIN code which authorizes the caller to utilize the Follow-Me function.
  
  
• PBX Operators and Extensions
  GlobalPhone's callback service provides the option to record a message to a switchboard operator or dial an extension during the callback process. In other words, if you are in a hotel room or in an office without direct inward dial, our system will tell the operator how to transfer the call or dial an extension.
  
  
• Calling Card Access
  All of our Callback customers may also access calling card services. For example, a callback customer, visiting the USA can access the GlobalPhone network via a toll free 800 number. Charges will be billed to your credit card along with calls made using the Callback system.